Home › Complaints
Complaints & feedback
If something is not right, tell us
We take feedback and complaints seriously. Most concerns are resolved quickly with a conversation. Here is how to raise one, and the external bodies you can contact if you are not satisfied with our response.
Last reviewed: July 2026
Talk to us first
Please contact us on (03) 4513 0567 or hello@sunburydentalimplants.com.au. Tell us what happened and what outcome you are hoping for. We will acknowledge your complaint promptly and work with you to resolve it.
If you are still not satisfied
You can raise concerns about dental care with independent bodies:
- The Australian Health Practitioner Regulation Agency (AHPRA) for practitioner conduct
- The Health Complaints Commissioner (Victoria) for health service complaints
Your care is not affectedRaising a concern will never affect the quality of care you receive with us.